Last updated: October 2026
Refund Policy
Simple version: cancel anytime, keep what you paid for until the period ends, and if we bill you by mistake we fix it. The legal detail is below.
1. Cancel anytime
You can cancel your subscription at any time in Settings → Billing. Cancellation stops the next renewal — you keep full access until the end of the period you already paid for. We do not refund the unused remainder of a period you already started, except where the law requires it.
2. Free trial
Where a 7-day free trial is offered, you are not charged during the trial. Cancel before it ends and you pay nothing. If the trial converts because you did not cancel, the standard subscription terms apply from that point.
3. EU withdrawal right (digital services)
If you are an EU consumer, you normally have 14 days to withdraw from a distance purchase. Because KodaLang is a digital service that starts immediately when you subscribe, we ask for your express consent to begin performance right away — and you acknowledge that you lose the withdrawal right once the service has started, as provided by EU consumer law for digital content. If you do not want to lose that right, do not start a paid subscription; the Free plan remains available.
4. Billing mistakes
Double charges, charges after a confirmed cancellation, or any amount that does not match the plan you chose: tell us and we will investigate. Genuine billing errors are always corrected — refunded or credited, your choice.
5. How to request
Email us from the address on your account, with the subject "Refund request" and your invoice or the date of the charge. We reply to every request and aim to resolve billing issues within 5 business days.